shipping conditions
The shipping conditions in our shop
We ship our goods with DHL
Shipping within Germany
For all items in our range within Germany, up to a weight of 5kg, you pay a Flat shipping fee of 6.99 € . The goods will be delivered within 2-3 working days after receiving your payment sent to you. After your order has been delivered to our parcel service provider, you will receive an email from us for shipment tracking.
Shipping to EU countries
We deliver our goods to the following EU countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (48 of 52 provinces), Sweden
For deliveries to EU countries we calculate the shipping costs separately, as this depends on the weight of the packages, at least but 19.49 euros per delivery .
Shipping to Switzerland
To enable you to order from Switzerland in our online shop, we rely on a strong partner for shipping: MeinEinkauf.ch handles all import duties for a small fee and delivers your goods directly to your home.
How does it work?
Before ordering in our online shop, you register at MeinEinkauf.ch (if you already have a MeinEinkauf.ch account, you can of course use it). Click here to register >>.
After registration you will receive a personalized email address.
You can now use this MeinEinkauf.ch email address to register and order in our online shop. If you are already registered in our online shop and have a customer account, you can change your email address and other stored data at any time.
Please use the address of MeinEinkauf.ch as your billing and delivery address:
MeinEinkauf GmbH
Maybachstraße 19
DE-78467 Konstanz
MeinEinkauf.ch pays the Swiss VAT, takes care of customs and customs clearance fees and sends the package to your personal address in Switzerland.
Important: When registering in our online shop, be sure to use your MeinEinkauf.ch email address and the address of MeinEinkauf.ch - this is the only way the order from Switzerland can be processed successfully.
Note on data protection : When ordering via MeinEinkauf, it is necessary to send invoice receipts to MeinEinkauf at regular intervals for customs clearance and proper processing of the order. You can find out more about this in our data protection declaration.
How to pay for goods and services
You pay us directly on account of MeinEinkauf GmbH. The invoice in our online shop is paid in €. MeinEinkauf.ch charges a service fee of CHF 17.90 for processing your order - this is delivered to you with your goods as a Swiss payment slip and you pay directly to MeinEinkauf.ch.
This fee applies to each shipment up to 10 kg and dimensions of 100x60x60cm. Our packages usually weigh between 1.5 kg and 3 kg, which means you can be very likely to assume that 95% of our packages to you are within this 10 kg limit and the dimensions are adhered to.
Packages that differ in weight and size are subject to small surcharges.
More information about our partner meineinkauf.ch available at:
Shipping rest of the world
We generally ship worldwide. The respective shipping fees are calculated and displayed at checkout. Potential customs and other import costs are not included.